Sales Returns

You can create retail sales return invoices in the system.

Customer Information

You can select a customer from the window.

If invoices are to be issued directly to customer accounts, for example if a name and address is not required in your country, you may have used the default setting of "RTL - Retail Customer" when creating the invoice, so that you can use it for resale returns.

Return Type Selection

You can select the return type from the drop-down box.

Sales Representative Selection

In the "Sales Representative" drop-down box, you are listed in the "Organizational" tab under the "Personnel" tab main account (for the business unit on the sales invoice) and the System user (You). You can select a sales representative from the drop-down box.

Tax Application

Depending on the selected return type, the system automatically determines whether tax will be applied or not and displays it in the "Tax Application" drop-down box. You can change it from the drop-down box if you wish.

Adding Products to Invoice

After saving the "New Sales Invoice" screen, you can scan or enter the product barcode or use the magnifying glass to select a product from the Store Sales Product Catalog .

Discount Application

Percentage Discount

You can enter the discount percentage in the "% Discount" field of the relevant product.

Payment

You can save the payment using the buttons below:

  • New Cash Payment
  • New Credit Card Cancellation

Creating an Invoice

After completing the above records, you need to click the " Create Invoice" button to create an invoice.

Note: You cannot create an invoice unless the payment amount is equal to the invoice amount.

Creating an Invoice Journal Voucher

After clicking the " Create Invoice" button, you can create a legal Journal Voucher using the " Invoice Journal Voucher" button.

To do this, you need to click the "Create Journal Voucher" button.

See also: Account Merge .

If you want to delete the created journal voucher, you need to click the "Delete Journal Voucher" button.

Creating a Collection Journal Voucher

After clicking the " Create Invoice" button, you can create a legal Journal Voucher using the " Invoice Journal Voucher" button.

To do this, you need to click the "Create Journal Voucher" button.

See also: Account Merge .

If you want to delete the created journal voucher, you need to click the "Delete Journal Voucher" button.

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